Upcoming Event- Dennos Museum, Holiday Artist Market- Nov. 6-7

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Shipping & Refunds

Shipping Policy

We ship everywhere in the continental United States.

For orders totaling over $100, we offer a free shipping rate at checkout. For orders less than $100, shipping is calculated based on the region we're shipping to. The rate is between $5.95 and $9.95. 

Returns & Exchanges

As a small business, each print is made to order. I do not keep large quantities of inventory on hand, which helps keep costs manageable and allows me to offer high-quality art at fair prices. Because of this, returns create a real cost for my business.

That said, I truly want you to love your new artwork, and I’m happy to offer the following return and exchange policy.

Prints
  • Prints may be returned or exchanged within 7 days of delivery.

  • Items must be returned in perfect, unused condition.

  • Return shipping is the responsibility of the customer.

  • A 20% restocking fee will be deducted from all returns and exchanges to help cover production and processing costs.

Damaged Orders

If your print arrives damaged, please contact me within 48 hours of delivery and include a clear photo of the damage. Each situation will be reviewed and handled on a case-by-case basis.

While every print is carefully packaged for protection, I am not responsible for damage caused by USPS or UPS once the package is in their possession. I know how disappointing this can be, and I appreciate your understanding and kindness as we work together toward a resolution.

Lost or Misdelivered Packages

If your package is marked “Delivered” but cannot be located:

  1. Please first verify that the shipping address entered at checkout is correct.

  2. Check with neighbors or your local post office.

Unfortunately, I cannot replace orders at no cost if an incorrect shipping address was provided. If a package is returned to me due to an address issue, I am happy to resend it once the correct address is confirmed. In that case, the customer is responsible for the additional shipping cost.

Original Paintings

All original paintings are final sale and not eligible for return or exchange.

Before You Order

  • Please measure your space carefully before purchasing to help avoid the need for returns.

  • I now offer print samples to help you order with confidence.
    Each 8.5" × 11" sample sheet includes small, color-accurate reproductions from the collection, created by the same local art reproduction studio that produces my prints. You’ll also receive samples of the archival paper and canvas used for giclée printing.

This allows you to see colors and materials in person before committing to a larger piece.

Need Help Deciding?

While I don’t have a public studio or gallery, I’m always happy to help. Feel free to email me at hello@rebeccadeneau.com with photos of your space and the prints you’re considering, and I’ll gladly offer personalized recommendations.

Returning Your Print

If you are making a return or exchange, please carefully repackage the print using the original packaging. Returns may be shipped via USPS or UPS.

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Cathy MacFarland

Beautiful greeting cards and stunning journal. Love all the products I've purchased from Rebecca!

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BRENDA BUCHAN

I bought a wrapped canvas piece as a gift and it was perfect!

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Amy Pottenger

Loved everything I purchased, beautiful work!

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Nicole Gagnon

I purchased a couple of Rebecca's beautiful children's books for gifts and they were perfect. Both the story and illustrations were so lovely. I know they will be cherished for many years.

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LEISA BORROR

Beautiful piece of art! I just love it. Looks gorgeous in my new home.

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Anonymous

I wish I could give more than five stars! I have purchased several of her pieces, and together they tell the story of everything I love most about northern Michigan. She somehow captured Lake Michigan, my own lake, M-22, and beautiful trillium in a collection that feels incredibly personal.

Every piece is perfect, and seeing them displayed together in my sitting room overlooking the lake brings me so much joy. Her talent is truly remarkable.

I'll treasure these pieces for a lifetime. I couldn't recommend her work more highly.

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Anonymous

I have a number of Rebecca's prints. They look fantastic in both our home in MI and our home in GA. Both are lakefront homes and she captures the essence of both locations perfectly.

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Lauren Groves

beautiful prints! I have bough several for gifts and for my own home. She also also gives some amazing frame recommendations that are budget conscious and still beautiful.

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Angie Alexander

Saw a piece of Rebecca’s work at a winery in traverse city & couldn’t stop thinking about it. My husband & I both admired the piece so I got it for him as a birthday gift a couple months later. Reminds us of our trip fondly. Thanks Rebecca!

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Danielle Foster

Rebecca is an incredible artist and I've bought several pieces of hers. "Horizon Paths" and "Your Ways Better" are my absolute favorites and we love how they remind us of the time we spend up north in the summer. I cannot recommend her work enough, her fine art prints are the best quality, truly she is a gem of an artist!

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Sara Van Tongeren

Excellent quality of the piece and carefully shipped.

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Christina Blitchok

I chose a piece by Rebecca after seeing her work on our family trip to Traverse City. I ordered as soon as I got home to remind me of a place that has meant so much to me, my husband and now our children. It hangs in our living room as a reminder of our trip and the memories we continue to make on Lake Michigan together.

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Jessica Dietz

Couldn’t be happier!! I bought an original piece which I absolutely adore. Shipping was super prompt and the art was protected very well. Would absolutely buy more!!

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Melissa Dayton

Beautiful painting, packed with love. It’s lovely in our home and just what I was looking for